FREE SHIPPING ON ANY ORDER 1/19/2020-1/20/2020!


SHIPPING FAQ

1.  WE SHIP WITH DELTA, UNITED, AMERICAN AIRLINES. WE MAY ORDER GROUND TRANSPORTATION TOO. OUR CATTERY RESERVES A RIGHT TO MAKE A FINAL DECISION ON THE DELIVERY METHOD.

2. ONCE A KITTEN'S SHIPPING HAS BEEN BOOKED WE WILL SERVE OUR BUYERS AN AIR WAY BILL  NUMBER. IF IT'S GROUND TRANSPORTATION WE WILL BE IN CONTACT WITH A DRIVER ON BEHALF OF YOU. WE WILL KEEP YOU UPDATED ABOUT THE KITTEN'S ESTIMATED TIME OF ARRIVAL.

3. KITTENS ARE TO BE COLLECTED AT AN AIRLINE CARGO WAREHOUSE. ALL LOCATIONS CAN BE FOUND ON THE AIRLINE WEB SITE. GROUND TRANSPORTATION BRINGS THE KITTEN TO YOUR HOME.

4. THERE ARE SOME TEMPERATURE RESTRICTIONS AND WEATHER CONDITIONS WHICH MAY AFFECT DELIVERY SCHEDULE. WE ALWAYS DO OUR BEST TO MAKE IT QUICK AND SMOOTH.

5. KITTENS HAVE TO BE AT LEAST 3 MONTHS OLD TO BE ELIGIBLE FOR THE SHIPPING. SOME KITTENS HAVE TO WAIT UNTIL 4 MONTHS TO ENSURE THE SAFE TRAVEL.

6. WE TAKE A VIDEO RIGHT BEFORE THE SHIPPING AT THE CARGO WAREHOUSE TO SHOW THAT WE SHIP THE RIGHT KITTY IN A GOOD CONDITION.

7. YES, WE CAN ARRANGE THE KITTEN'S SHIPPING ON WEEKEND.

8. OUR BUYERS CAN REQUEST A SPECIFIC DATE TO DELIVER THE KITTY. JUST LET US KNOW. SUBJECT TO FLIGHTS AVAILABILITY.

9. THE KITTY NEEDS TO BE COLLECTED WITHIN 2 HOURS AFTER ARRIVAL IF SHIPPED VIA AIR.

10. THE KITTEN'S SHIPPING CAN BE DELAYED IF THE KITTY FALLS SICK. IF WE ARE UNABLE TO SHIP THE KITTY WITHIN 21 DAY AFTER THE SCHEDULED DATE WE WILL OFFER A FULL REFUND OR ANOTHER KITTEN AS A REPLACEMENT.

11. WE DO OBTAIN A HEALTH CERTIFICATE AND VACCINES RECORDS FOR AIRLINES ONLY. IF OUR BUYER WANTS THE HEALTH CERTIFICATE ON THE BUYER'S NAME WE ARE ABLE OBTAIN  IT AT BUYER'S COSTS ($150). ANY TESTS CAN BE DONE AT THE BUYER'S COSTS TOO.

12. NORMAL PROCESSING TIME IS 10-14 DAYS. FOR SOME KITTENS CAN TAKE 21 DAYS TO GET SHIPPED. SUBJECT TO STATES PET ENTRY REQUIREMENTS.


IF ANY QUESTIONS PLEASE EMAIL US PURELOVECATTERY@GMAIL.COM